COVID-19 NOTICE TO POLICYHOLDERS
March 18, 2020
To our policyholders:
First, thank you for the trust you place in Farmers Alliance. I want to assure you that we are prepared to address the safety of our employees while serving the needs of our agents and policyholders. Our Leadership Team has been closely monitoring the virus and its impact for several weeks. While we recognize the COVID-19 pandemic is a dynamic situation, we are committed to providing you a high level of service, while protecting the health of our Farmers Alliance employees. Here’s a short summary:
- We have established policies that reduce the spread of the virus – travel restrictions, balancing on-site and remote workers to limit exposure and strictly limiting office visitors.
- We are actively working to ensure the health and safety of our employees and their families, including additional office cleaning and hygiene practices, and social distancing.
- We are prepared to deliver uninterrupted business operations, including the possibility of extended remote business teams.
We have an amazing, dedicated staff, and strong processes in place. We are confident in our ability to meet your needs, even if the delivery might take a few minutes longer or require a bit more patience. We are committed to serving you well, while keeping our staff and our communities safe. While this situation is extremely difficult, we are all in this together, and we look forward to supporting you in whatever ways we can.
Thank you again for your trust, and please contact us or your Farmers Alliance agent if you have any questions.
President & Chief Executive Officer