We Provide Excellent Claims Service
While no one WANTS to have an insurance claim, the truth is that’s the reason you have the policy in the first place! You want the peace of mind that comes with knowing you’re protected in the event of a storm or a fire or an accident. And when that time does come, you want to know you have the best possible claims representative on your side.
At Farmers Alliance we’ve provided excellent claims service for more than 125 years, and we are committed to continuing that legacy. We take our responsibility very seriously, and stand ready to help when you need us.
But, we don’t expect you to just take our word for it. Here is a great story from our customers, Ken and Deb Wood, after their tornado claim.
And here are some comments we’ve received from other customers about their experience:
From an agent in South Dakota: “Thank you for getting this claim done so quickly. We appreciate your efforts.”
From an agent in Western Kansas: “Justin (adjuster) has done an excellent job of getting to the insureds, and his communication back to us has been superb.”
From customers Kim & Jim: “We’d like to express our sincere thanks to Ryan & Dixie (adjusters). They handled our recent claim with a positive & professional approach. We know claims can become contentious, but with their cooperative & professional attitudes, this claim, as any claims we’ve had with FAMI, resulted in a positive perception of the company. There’s no sense shopping insurance rates when FAMI is involved. Thanks again for the great service.”
Regarding a field adjuster: “Lynn received three fires in the same week, and was on all three the same day he received them. His level of service was outstanding.”
From an auto claimant: “Kyle (adjuster) – thank you for being so efficient and so pleasant to do business with. Keep up the good work and attitude.”
From customer Heather: “Dixie has been an absolute pleasure to work with. She’s been amazing! Dixie turned a bad experience into a great experience for me. If it wasn’t for her I’d be shopping for a new insurance company right now, but thanks to her I’ll be staying with Farmers Alliance. I just thought you should know that you have a real gem on your hands. Her customer service is absolutely outstanding!! *****5 Stars all the way.”
From a Colorado agent: “Just wanted to say thank you to Dan (Regional Claims Manager), who helped me with a claim yesterday for my insured. I was desperate to find some help for them yesterday and he stepped up and took care of it. Nice to know someone is there, even on a Sunday!”
If you’re already a Farmers Alliance customer, thank you! We look forward to serving you if the need arises. If you’re not a Farmers Alliance customer yet, contact a Farmers Alliance agent near you!